batbdt is committed to protecting the personal information of every player who uses our platform. This Privacy Policy explains in clear, formal terms what data we collect, how we use it, who we share it with, and what rights you hold over your own information.
The cards below summarise the six core privacy commitments batbdt makes to every registered player. These are not substitutes for the full legal text — please read the complete Privacy Policy document further down this page.
batbdt collects only the personal data that is strictly necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We do not harvest data beyond what is needed for these defined purposes.
All data transmitted between your device and batbdt's servers is protected by TLS 1.3 encryption. Sensitive fields such as passwords and payment account identifiers are stored using industry-standard hashing and encryption, never in plain text.
batbdt does not sell, rent, or commercially trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used solely to operate your account, process transactions, and fulfil legal obligations.
You have the right to access, correct, and in certain circumstances request the erasure of your personal data. Requests are handled within 30 days of receipt. Contact our support team at [email protected] to exercise any of your data rights.
batbdt retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with anti-money laundering regulations that require transaction records to be held for a minimum of five years from the date of the transaction.
In the unlikely event of a data security incident that affects your personal information, batbdt will notify affected players without undue delay and will take immediate steps to contain the breach, assess its scope, and prevent recurrence.
batbdt ("we", "us", "our") operates the online gaming platform accessible at https://batbdt.club, offering cricket betting, live casino games, slots, fishing games, and related services to players in Bangladesh and other permitted jurisdictions. We act as the data controller for all personal information collected through the platform.
This Privacy Policy describes in full the types of personal data we collect, the purposes for which we process that data, the legal grounds on which processing is based, and the rights that individuals hold in relation to their personal information. We have drafted this document to meet internationally recognised data protection standards, including principles aligned with the General Data Protection Regulation (GDPR), and to reflect our commitment to transparency with every batbdt player.
We encourage you to read this policy in its entirety. If you have any questions about how batbdt handles your personal information, you may contact our data protection team at any time using the contact details provided in Section 13 below.
batbdt collects personal data through several channels: directly from you when you register or interact with the platform, automatically as you navigate our services, and from trusted third parties such as payment processors and identity verification providers. The categories of data we collect are described below.
When you create a batbdt account, we collect:
To comply with anti-money laundering regulations and to verify your age and identity, we may collect:
When you deposit or withdraw funds, we collect:
When you access the batbdt platform, our servers and analytics systems automatically record:
If you contact our customer support team by email or live chat, we retain a record of those communications, including the content of your messages and the dates and times of correspondence. This data is used to resolve your enquiry, to train support staff, and to maintain an audit trail of account-related decisions.
batbdt uses the personal data collected from you for the specific purposes listed in the table below. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your consent or establishing a separate lawful basis.
| Purpose | Description | Data Categories Used |
|---|---|---|
| Account creation and management | Creating and maintaining your batbdt account, verifying your identity and age, and managing your account settings. | Registration data, KYC data |
| Payment processing | Processing deposits and withdrawals via bKash, Nagad, Rocket, and other accepted methods in BDT. | Financial data, KYC data |
| Platform operation and game delivery | Delivering casino games, sports betting markets, and fishing games; recording bet outcomes and crediting winnings. | Financial data, technical data |
| Regulatory compliance and AML | Fulfilling anti-money laundering, fraud prevention, and age verification obligations under applicable law. | All categories |
| Customer support | Responding to enquiries, resolving disputes, and improving support quality through agent training. | Registration data, communications data |
| Responsible gaming monitoring | Detecting indicators of problem gambling behaviour and applying player protection measures such as deposit limits and self-exclusion. | Financial data, usage data |
| Platform analytics and improvement | Understanding how players use the platform to improve game selection, site performance, and user experience. | Technical data, usage data |
| Marketing communications | Sending promotional emails and notifications about bonuses, new games, and seasonal offers — only where you have opted in. | Registration data, usage data |
You may withdraw your consent to receive marketing communications at any time by updating your notification preferences within your account settings or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.
Every instance of personal data processing by batbdt is grounded in at least one of the following lawful bases, consistent with internationally recognised data protection principles:
batbdt does not sell your personal data to third parties. We share personal data only in the limited circumstances described below, and only to the extent necessary for the specified purpose.
To process deposits and withdrawals, we share the minimum necessary financial information with your chosen payment provider (bKash, Nagad, Rocket, Upay, SureCash, or your bank). These providers are contractually required to process your data only for the purpose of executing the transaction and are prohibited from using it for any other purpose.
batbdt uses accredited third-party KYC and identity verification services to verify the authenticity of documents submitted during the account verification process. These partners process your KYC data solely for the purpose of producing a verification result for batbdt and are bound by strict data processing agreements.
Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a pseudonymous player identifier and game session data in order to operate their games on the batbdt platform. These providers do not receive your full name, contact details, or payment account information.
batbdt may be required by law to disclose personal data to regulatory authorities, law enforcement agencies, or courts in response to a valid legal request, court order, or regulatory direction. We will take reasonable steps to notify you of any such disclosure unless prohibited from doing so by the terms of the legal request or applicable law.
In the event of a merger, acquisition, reorganisation, or sale of assets involving batbdt, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will provide notice on this page and, where required, seek your consent prior to any transfer that would result in materially different processing of your data.
batbdt uses cookies and similar tracking technologies to operate core platform functions, remember your preferences, analyse platform usage, and detect fraud. The categories of cookies we use are described below.
You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging into your batbdt account. Disabling analytics or preference cookies will not prevent you from using core platform features but may reduce the quality of your experience.
batbdt retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to applicable legal minimum retention periods. The following retention schedule applies:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML regulatory requirement |
| KYC / identity documents | Duration of account + 5 years after closure | AML / fraud prevention |
| Transaction and betting records | 5 years from transaction date | AML regulatory requirement |
| Customer support communications | 3 years from last interaction | Dispute resolution and audit |
| Technical / session logs | 13 months from creation | Security monitoring |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original information.
Subject to applicable law and certain limited exceptions, you hold the following rights in relation to the personal data that batbdt holds about you:
To exercise any of the above rights, please submit a written request to [email protected]. We may ask you to verify your identity before processing your request in order to protect the security of your account. We will respond to all valid requests within 30 calendar days, and within 72 hours for urgent security-related requests.
batbdt's primary data processing infrastructure is hosted on servers located in secure international data centres. As a result, your personal data may be transferred to, stored in, and processed in countries other than Bangladesh. When such transfers occur, batbdt ensures that appropriate safeguards are in place to protect your data to a standard equivalent to or exceeding the protections described in this policy.
Safeguards used for international transfers may include contractual data processing agreements based on standard contractual clauses, adequacy decisions, or binding corporate rules where applicable. By using the batbdt platform you acknowledge that your data may be transferred internationally in accordance with this policy.
If batbdt discovers that personal data has been collected from a person under the age of 18, we will immediately suspend the associated account, delete all personal data collected from that individual, and return any deposited funds to the originating payment account where technically possible. We conduct age verification checks at registration and at the point of first withdrawal to enforce this policy.
Parents or guardians who believe their child may have created a batbdt account are encouraged to contact us immediately at [email protected]. We will investigate all such reports as a high-priority matter and take appropriate action within 48 hours of confirmed receipt.
batbdt implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include but are not limited to:
Despite these measures, no internet-based platform can guarantee absolute security. You are also responsible for maintaining the security of your account credentials. If you suspect that your batbdt account has been compromised, please contact [email protected] immediately so that we can take protective action.
batbdt may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make changes, we will update the effective date at the top of this page. Where changes are material — meaning they significantly affect how we use your personal data or the rights available to you — we will notify you by email to the address registered to your account, where reasonably practicable, at least 14 days before the changes take effect.
Your continued use of the batbdt platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We therefore encourage you to review this page periodically to stay informed about how batbdt protects your information.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that batbdt holds about you, please contact our data protection team using the details below. All communications should be submitted in English.
Please note that the email address above is displayed as plain text only and is not a clickable link. Copy it manually into your email client. batbdt will never ask you to confirm your password, payment PIN, or full NID number via email. If you receive such a request claiming to be from batbdt, please disregard it and report it to the above address immediately.
Now that you understand how batbdt protects your personal data, explore our full range of cricket betting markets, premium slots, live casino tables, and fishing games — all built on a platform designed with your security and privacy at its core.